Privacy Policy

Last updated: July 30, 2026

This Privacy Policy explains how PixConvert ("we", "us", "our") collects, uses and protects information when you use our website and image conversion tools ("Service").

1. Files You Upload

• Files you upload for conversion are transferred to our servers over an encrypted (HTTPS) connection.
• Uploaded files and their converted output are used solely to perform the requested conversion.
• Files are automatically and permanently deleted from our servers within 24 hours of upload, and often sooner.
• We do not view, inspect, sell, or use your files to train any model, and we do not share your files with third parties except the processing infrastructure required to run the conversion itself.

2. Information We Collect

• Usage data: IP address, browser type, device type, pages visited and approximate location, collected automatically for security and analytics.
• Account information: if you create an account, we collect your email address and any profile details you provide.
• Contact form submissions: name, email address and message content you submit through our contact form.
• Cookies: small text files used to keep the site working correctly and to understand aggregate usage. See Section 5.

3. How We Use Information

• To provide, operate, and improve the Service.
• To respond to support requests and contact form messages.
• To monitor for abuse, fraud, and security issues.
• To comply with legal obligations.

4. Third-Party Processors

We may rely on third-party infrastructure providers (such as cloud hosting and email delivery services) to operate the Service. These providers process data only on our instructions and are bound by confidentiality obligations. We do not sell personal data to advertisers or data brokers.

5. Cookies

We use essential cookies required for the site to function, and may use analytics cookies to understand how visitors use the Service in aggregate. You can control or disable cookies through your browser settings; disabling essential cookies may affect site functionality.

6. Data Retention

Uploaded files are deleted automatically within 24 hours. Account and contact form data is retained only as long as necessary to provide the Service or as required by law, after which it is deleted or anonymized.

7. Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Data Security

We use industry-standard technical and organizational measures, including encryption in transit, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not directed to children under 13 (or the relevant age of digital consent in your jurisdiction), and we do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us.